Frequently Asked Questions
Get answers to common questions about Re.Use.Full below.
Charity Partner FAQs
No, Re.Use.Full is a free website for both donors and organizations. You are not charged a fee to search for organizations or when you give donations.
We’re currently accepting registrations from KC-area organizations, schools and churches with a 501(c)(3) status only. We hope to expand to other metro areas soon.
Signing up with Re.Use.Full is easy–and FREE! Just click the link here: Signup .
You may also find the Signup link under the For Charity Partners menu.
Enter the following information in the signup form:
- Organization name
- Contact person’s name, email address and phone
- Your organization’s address, website, budget size, logo and EIN
- Whether you accept drop-off donations and pick up donations
- Whether you’re a faith-based organization
- The type of charity you are (animals and pets, children and youth, etc.) and types of gently used items you accept
- Your mission and organization description
- Links to your Amazon Wishlist and cash donations and volunteer signup pages, if you have them
To simplify the search process, we provide categories of items instead of allowing donors to search by a specific item. If you have a specific need, feel free to email us at firstname.lastname@example.org so that we can create an alert on our website. You can also indicate more information in the Notes section of your profile page.
Yes! Many nonprofits need new items. Please enter your Amazon Wishlist link so donors can learn what new items you need.
It depends. If you need items people commonly have to give, you may receive more. If the items you need are less common, you might not receive as many.
You can always increase your donations by making sure your in-kind donation process is donor-friendly. Check out this blog post by Re.Use.Full founder Leslie Scott for tips on how to maximize the quality and quantity of the in-kind donations you receive.
No, we don’t review the items or act as a go-between to facilitate the donation.
Donors must contact you directly to arrange for the donation, and at that time, you should ask them more about their potential donation, including its condition, to ensure it fits your needs.
Having a working website that offers valuable insight into your organization is one of the best ways to appeal to potential donors. Make sure you keep the contact information of the person who handles donations current and be responsive to potential donors when they contact you.
Use the Description section to tell the story of your organization’s work and provide more details about the items you need.
Being clear about where and when the drop-off needs to occur and making it as easy as possible for the donor will increase the chances they’ll want to donate to you again.
Communication is key in knowing when and where to pick up, how much you’re picking up and if the donor has physical limitations in helping you load the unwanted items.
You can discuss this directly with the donor when they contact you to arrange for the donation.
We understand that regardless of our specific process of giving and receiving items, donors may still give you items you can’t use. If a donor tries to bring you something that you didn’t request, you can kindly refuse the donation.
Alternatively, you can accept the donation and use Re.Use.Full to find an organization that does need the item. Just click on the Donate menu item.
You can help potential donors and other organizations by making sure you are updating your page with the items you need, which can be managed by clicking Update Profile in the For Charity Partners menu.